Returns & Exchanges at Plateful
We want you to love every piece of your home collection, which is why we offer a 30-day return policy on all eligible dinnerware and decor. If your selection isn't the perfect fit for your table, we are here to help make it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive safely and unbroken.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing