Returns & Exchanges at Plateful

We want you to love every piece of your home collection, which is why we offer a 30-day return policy on all eligible dinnerware and decor. If your selection isn't the perfect fit for your table, we are here to help make it right.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive safely and unbroken.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing